Ed has deep knowledge of all things structural, mechanical and electrical. He is extremely thorough. He inspects everything and produces a report (ours were 92 and 66 pages respectively) with a tremendous amount of detail. This is very helpful when working with the sellers on what repairs you expect them to either perform or reimburse you for. The thing I liked best about him, however, was the way he worked with us. We accompanied Ed on the inspection (a practice I would highly recommend, regardless of what inspector you use) and he took time to explain everything he was doing. What he was looking for. What things were good and bad (and why). He gave us numerous tips on maintenance, whether professional or do-it-yourself. My wife and I were suburbanites and had never had to deal with well water, septic or heating oil and he took the time to educate us. He gave us all the time we wanted and answered all our questions fully and understandably.
When purchasing a new home, I had the pleasure of working with Ed twice in the last month or so. Twice because he uncovered some serious issues with the first house we had a contract on which saved us from making a terrible mistake that would have cost us tens of thousands of dollars and years of headaches. The second house went much better.
I would (and have) recommended Ed to anyone. He was on time, professional, thorough, knowledgeable and has a great bedside manner. I wouldn’t use anyone else, given the opportunity.
Ed Novak is THE BEST Home Inspector that I have seen in my 15 years as a Real Estate professional. He is thorough, polite and my clients love him. If you want a top notch home inspection call Ed Novak with Heartland Home Inspections.
Ed was fantastic! He is very efficient and extremely knowledgable. He didn't miss a thing. We highly recommend Heartland for anyone who needs a reliable home inspector who truly cares about his clients!
Ed did an excellent job conducting a home inspection for me. He was thorough, honest, personable and he took the time to patiently answer all of my questions. I highly recommend him for your home inspection needs.
First time home buyers. Was recommended to Heartland. Very happy with our inspection. Thorough, explained everything and was patient.
Heartland Home Inspections was great. I shadowed Ed around during the entire inspection. Being a first time home buyer and not knowing much about the process, he was able to explain and educate me and my wife with all his findings. Ed was very nice & useful and I highly recommend him.
Ed's just great. He is always down to earth, explains things wonderfully and that really comes in handy when it is a first time home buyer. Wouldn't hesitate to use Ed again. He's not just a great home inspector but a wonderful person also!
Ed is a professional that is a true pleasure to work with. He masters technical house inspection inside out, documents everything to the last detail yet focuses on the essentials, he explains everything in a way that is not only easy to understand but also puts things into perspective. Excellent service overall with fast delivery of a thorough inspection report.
We had Ed Novak at Heartland Home Inspections conduct a home inspection a few weeks ago. He is very knowledgeable and thorough. During the inspection, he pointed out the issues in the house, explained them to us in easy to understand terms and what our options were to fix them. The clear and concise inspection report was provided quickly and contained detailed information and pictures. Highly recommend!
Working with Ed was a pleasure. He was very responsive and very accommodating. Not only did he schedule me for the next day, he was also on time. The reports were also sent to me when promised. Ed is not only professional, he is very knowledgeable, detail oriented and explains everything. I highly recommended him.